BTO Key Collection: 7 Important Things To Do

BTO key collection singapore
7 Things To Do Before Your BTO Key Collection Singapore

The 7 Things To Do Before Your BTO Key Collection

Congratulations, if you are reading this, it probably means you are about to collect your BTO keys soon!

As you countdown to that momentous day with bated breath, you’re bound to have many questions like what to expect or what to bring. If you’ve gotten your appointment to collect your BTO keys but are still a bit foggy about what needs to be done, here’s a helpful list of stuff you need to get ready for your BTO key collection before heading down.

Keep calm and read on.


person using MacBook Pro by Glenn Carstens-Peters EstateJio Singapore sg
<Photo Credit: Glenn Carstens-Peters on Unsplash>

There will be some administrative paperwork and legal documents to sign before you reach the tear-jerking moment of holding your BTO keys in your hand. For your BTO key collection to be successful, you have to take note of the following:

1. Bring these documents

Don’t forget this list of document, or you will not be able to do anything. Bring:

  1. Original NRIC
  2. Copy of your Certificate of HDB Fire Insurance
  3. A working Singpass with 2FA (either your mobile phone or OneKey token)
  4. Original Marriage Certificate if you have applied under the Fiancé/Fiancée Scheme
  5. Completed HDB Appointment Letter
  6. Arrangement for Power of Attorney (if either flat applicant will be absent)

2. Make sure you’ve bought fire insurance

All new homeowners need to purchase mandatory fire insurance from HDB’s appointed insurer, ETIQA. You may do so at HDB hub itself, or do it online. Depending on the size of your home, the cost ranges from $1.50 to $6.60. It also won’t take more than 10 minutes if done online via ETIQA’s website.

3. Make sure that your Singpass is working

For most people, buy a house means wiping out CPF. You’ll need to authorise this huge transaction with your Singpass, so you have to ensure that your 2-Factor Authentication (2FA) is set up properly and working (takes about 10 days). You’ll also need to bring either your mobile phone or token device.

4. Send a Power of Attorney (if you are unable to attend the appointment personally)

Ideally, you should head down personally. But if you are unable to for whatever reasons, you can have an attorney represent you. He must bring one certified true copy by the solicitors and two photocopies. Alternatively, you can reschedule.

5. Bring your marriage certificate (for flats under the Fiancé/Fiancée Scheme)

For couples and newlyweds, make sure you bring your ROM certificate. If you have not signed the papers yet, you have 3 months to do it (after key collection) and submit it.

6. Bring your completed GIRO form (if you are paying monthly loan instalments partially or fully by cash)

Please get ready your bank details to arrange for GIRO facility if you intend to use cash to make monthly payments.

7. Set up and activate your utilities account with SP Services

If you are a kan cheong spider and want to visit your new home immediately, set up your utilities account before your BTO key collection date. This way, you will be able to switch on the water and test your power points when you reach your flat. You can set up your SP Services account online (takes about 3 days) or by phone.


BTO Key Collected – what’s next?

black anf grey keys by George Becker EstateJio Singapore sg
<Photo Credit: George Becker on Pexels>

Congratulations, you successfully completed your BTO key collection! Now you can:

  1. Schedule your HDB appointment early in the morning: If you plan to see the house immediately after, make sure you try to schedule your HDB appointment for the morning or early afternoon because you won’t be able to see anything once it gets dark.
  2. Check your home for defects: Refer to “How To Check Your BTO For Defects?”
  3. Report defects to HDB: You’ll have to submit the defects via a rectification request online for Building Service Centre to rectify.
  4. Start looking for your interior designer: Refer to “Choose The Right Interior Designer With Our 4 Practical Tips!”

*Article repurposed from HDB Renovation & Key Collection Guide: 10 Things To Bring When Visiting Your New Flat by Eugenia Liew.*


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